Effective Date: October 5, 2026
River City Management Services, Inc. (“River City Management,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and how you may contact us regarding your information.
Information We Collect
Depending on how you interact with River City Management, we may collect personal information such as:
We may also collect certain technical information when you use our website, such as your IP address, browser type, device information, and information about how you interact with our website.
How We Use Your Information
We may use personal information to:
Sharing of Personal Information
River City Management may share personal information when reasonably necessary to provide our services or operate our business. Information may be shared with:
We do not sell personal information.
SMS/Text Messaging Information
If you voluntarily provide your mobile telephone number and consent to receive SMS/text messages from River City Management, we may use your mobile number to send association-related and management-related text messages, including account notifications, community notices, meeting reminders, maintenance updates, document notifications, and other informational or transactional communications.
Your SMS consent and mobile telephone number will not be sold or shared with third parties or affiliates for their own marketing purposes. SMS consent is not shared with third parties.
We may use service providers to transmit SMS messages on our behalf solely for the purpose of providing the requested communications.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact River City Management at 904-694-0500 or info@rivercitymgmt.com.
Cookies and Website Technologies
Our website and service providers may use cookies or similar technologies to provide website functionality, understand website usage, maintain security, and improve our services. You may adjust your browser settings to manage or disable cookies; however, doing so may affect certain website features.
Third-Party Websites and Services
Our website or communications may contain links to third-party websites or services, including association owner portals, payment services, or other resources. River City Management is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those services before providing personal information.
Protection of Personal Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Retention of Information
We retain personal information for as long as reasonably necessary to provide our services, maintain business and association records, comply with legal and contractual obligations, resolve disputes, and enforce our agreements.
Your Choices
You may contact River City Management to request information about the personal information we maintain about you or to update certain information.
You may also opt out of SMS communications at any time by replying STOP to a text message. You may request assistance by replying HELPor contacting us at 904-694-0500 or info@rivercitymgmt.com.
Opting out of SMS communications does not necessarily prevent us from communicating with you through other appropriate methods when communication is necessary to administer your association account or provide services.
Children's Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
Changes to This Privacy Policy
River City Management may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. The updated policy will be posted on our website with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
River City Management Services, Inc.
904-694-0500
River City Management Services. Inc.
910 11th Ave S, Jacksonville Beach, FL 32250, USA
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.